1.How much does shipping cost?Shipping costs are flat rate based on the total amount of your order. CA, MO, and KY Sales tax will be charged for CA, MO, and KY residents for some products. Over $300 might incur more shipping costs and will be determined after ordering. Usually 10% of total cost will cover shipping and handling. The charges in the table should cover the cost of normal shipping and handling. **For heavier larger items it could be more. If any more shipping and handling is to be due then we will contact you. For more shipping payment after shipping rate is calculated**
2. How long does shipping take?Please allow 3 to 10 days to ship from warehouse for UPS Delivery. It could take as long as 10 - 20 days to receive most items unless specified to take longer from the Manufacturer's warehouse to ship. Items are shipped by UPS Ground or standard USPS. Depending on which one is used can possibly create higher shipping costs.
3. Do you ship internationally?No, we ship within the US, excluding Alaska and Hawaii. Military APO and FPO Addresses are included for most of the products. Products that can not be shipped to APO or FPO will be stated.
We are looking into shipping Internationally though for some items.
P.O. Boxes are not allowed except for APO and FPO orders. Additional shipping costs may apply. There will be a service charge in the sales tax area of the sale's invoice. This charge will defer the costs for APO orders. As USPS costs are higher than UPS. We will contact you for any additional costs if needed.
Return PolicyYour satisfaction is important to us! If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 2 days of receipt of merchandise. You may report a lost, broken or missing item by contacting us.
Return Policy for non-defective, non-broken items
Returns for non-defective, non-broken items must be made within 14 days.There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.
Returns will not be accepted after 14 days.Merchandise must be returned in it's original inner packing and must be in resalable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.